SOP Care for care homes
Care home SOPs your whole team reads, signs and follows
A ready-made library of care home SOPs, personalised to your home, with read-and-sign tracking for every carer, nurse and agency worker and the evidence a CQC inspector asks to see.
No payment details needed · Cancel any time · Works on any device
The problem
Policies in a folder don’t keep residents safe
Procedures go out of date, night staff and agency workers never see them, and proving who has read what takes days before an inspection. SOP Care turns your SOPs into a living system your team actually uses.
A complete starter library
72 SOPs written for care homes in England, each with purpose, scope, responsibilities, step-by-step procedure, records and references.
Personalised in one sitting
Answer 52 setup questions once and the answers fill the gaps across every SOP, for the whole group or each home.
Read, check and e-sign
Staff read on any device, answer short check questions that confirm understanding, then e-sign with their password.
Reviews that never slip
Every SOP has a version and review date. You’re reminded before reviews are due, and staff re-sign when a new version is issued.
CQC-ready evidence
A compliance map against the five key questions and Regulations 9 to 20A, a readiness checklist and a downloadable inspection pack.
Secure by design
Two-step verification, encrypted connections, data separated by organisation and a full audit trail of every change and signature.
The SOP library
72 SOPs across ten areas
Each SOP shows the CQC topics and regulations it evidences, who must read it and how often it is reviewed.
Governance & leadership
SOP control, manager absence, statutory notifications to CQC, duty of candour, incidents and learning, quality audits, business continuity and speaking up.
Admission & care planning
Pre-admission assessment, settling in, person-centred care plans and reviews, risk assessments, hospital transfers, end-of-life care and after a death.
Consent & capacity
Consent, Mental Capacity Act assessments and best interests, DoLS applications and conditions, restrictive practices and covert medicines.
Safeguarding & rights
Safeguarding adults, allegations against staff, residents’ money, dignity and equality, visiting and accompanying, and intimate care.
Medicines
Ordering and receipt, storage, MAR and eMAR, PRN protocols, homely remedies, self-administration, controlled drugs, errors, disposal and transcribing.
Clinical & daily care
Falls, pressure ulcers, nutrition and MUST, dysphagia and IDDSI, continence, oral health, deterioration, diabetes, epilepsy and pain.
Infection prevention
Hand hygiene and PPE, outbreak management, laundry, cleaning schedules, sharps and spillages, and food hygiene.
Staffing & training
Safer recruitment, induction and the Care Certificate, mandatory and Oliver McGowan training, supervision, safe staffing, agency staff and nights.
Premises & safety
Fire and PEEPs, hoists and slings (LOLER), bed rails, Legionella, hot surfaces and window restrictors, maintenance and missing persons.
Information & feedback
Records and data protection (DSPT), complaints, resident and family feedback, and activities and wellbeing.
Read & sign
Every shift, every carer, the same safe practice
Give each person the SOPs for their role and home. They read on a phone or tablet, answer short check questions written for each SOP, and e-sign. You see who is up to date in real time, across days and nights.
- Role-based SOPs for nurses, senior carers, care assistants, kitchen, housekeeping and maintenance
- Agency and bank staff access that expires on the date you choose
- Weekly reminders for anything outstanding
CQC
Walk into your CQC assessment with the evidence ready
Every SOP is mapped to CQC’s five key questions and the fundamental standards in Regulations 9 to 20A, so you can see at a glance where you have cover and where there are gaps.
- Compliance map across Safe, Effective, Caring, Responsive and Well-led
- CQC readiness checklist per home: fire, Legionella, LOLER, DoLS, medicines audits and more
- Printable inspection pack with SOP index, versions and sign-off records
How it works
Up and running in an afternoon
Start your free trial
Choose a plan. No payment details are needed. Your account is created instantly with all 72 care home SOPs loaded. It’s free for 30 days.
Personalise and approve
Answer the setup questions — your leads, GP practices, pharmacy, safeguarding contacts and systems — then review, adapt and approve each SOP.
Invite your team
Add your staff, including agency and bank workers. They read and sign from any device and you track progress from your dashboard.
Beyond read-and-sign
SOPs your team uses at the point of work
Most SOP software stops at a signature. SOP Care turns procedures into the checks your team actually does every day, and keeps the evidence for you.
Interactive checklists
Run any SOP step by step on a phone: readings, photos, barcode scans, decisions and a signature. Out-of-range results are flagged to managers instantly. Ready-made for medicines rounds, fridge temperatures, hoist checks, fire alarm tests and a post-fall decision tree.
Works offline, installs like an app
Add SOP Care to a phone or tablet home screen. Checks keep working without signal and sync automatically when the connection returns.
Corrective actions (CAPA)
Every flagged issue becomes a tracked action with an owner, due date, root cause and fix: a complete corrective action log for your next inspection.
One-click inspector view
Pick the CQC standard or regulation being looked at and get the matching SOPs, sign-offs, checks and actions. Share it as a secure, time-limited link.
Mock inspection
An indicative readiness score from your own evidence, with the gaps to close first, so there are no surprises on the day.
Redline version control
See exactly what changed between versions, word by word. Staff re-sign major changes automatically.
Free SOP Health Check
Answer about 18 questions and get an instant risk score, with a prioritised plan of the gaps an inspector is most likely to find. No sign-up needed.
Pricing
Simple pricing per care home
Unlimited staff on every plan. Pay monthly or save with annual billing.
Single Home
For an independent residential or nursing home.
Billed monthly. Cancel any time.
Equivalent to £32.50 a month.
- 1 care home, unlimited staff
- 72 care home SOPs mapped to CQC
- Read-and-sign with check questions
- CQC readiness checklist & inspection pack
- Email support
Small Group
For providers running two or three homes.
Billed monthly. Cancel any time.
Equivalent to £82.50 a month.
- Up to 3 care homes
- Everything in Single Home
- Home-specific SOP answers
- Group-wide sign-off tracking
- Priority email support
Group
For growing providers with up to eight homes.
Billed monthly. Cancel any time.
Equivalent to £190.83 a month.
- Up to 8 care homes
- Everything in Small Group
- Multiple admins & manager view
- Audit trail across all homes
- Onboarding call
Enterprise
For larger care groups.
Tailored to your group.
- 9+ care homes
- Your own SOP template library
- Volume pricing & invoicing
- Dedicated onboarding
- Service agreement
Every plan starts with a 30-day free trial. Pay by Direct Debit (GoCardless) or PayPal. Prices are in pounds sterling. VAT is not currently charged.
Questions care homes ask us
Are the SOPs written for care homes in England?
Yes. They are written for residential and nursing homes regulated by CQC and refer to current legislation and national guidance, including the Mental Capacity Act and DoLS, NICE guidance on managing medicines in care homes, and the infection prevention code of practice.
Are the SOPs ready to use straight away?
They are a complete, professionally structured starting point. Your setup answers fill in local details automatically, then your registered manager reviews, adapts and approves each SOP before staff sign it. Responsibility for your SOPs always stays with your organisation.
Can agency and bank staff sign SOPs?
Yes. Give them their own login, limited to the homes you choose and set to expire on a date you pick, so their signatures are recorded and access ends automatically.
Does it cover CQC’s new assessment approach?
SOPs are mapped to the five key questions and the fundamental standards (Regulations 9 to 20A), which are fixed in law. Topic wording follows CQC’s draft 2026 sector frameworks and will be updated when CQC publishes them in final form.
Does it replace our care planning or eMAR system?
No. SOP Care sits alongside them. Your SOPs refer to the systems you name in the setup questions, so staff know exactly where to record things.
How does payment work?
You don’t need payment details to start your 30-day free trial. If you decide to stay, choose Direct Debit through GoCardless or PayPal before the trial ends. If not, simply let it run out: there’s nothing to cancel.
Make your next CQC assessment the easy part
Start your free trial today. It takes about five minutes to sign up.